Your privacy

Who we are

Mojo is run by Panda Associates Ltd, a UK company. In data-protection terms that makes us the “controller” of your data: we decide what's collected and why, and we're the ones answerable for it. Alastair Lee is the person behind it, and the email above reaches him directly.

What we keep

Your email, so you can sign back in. Whether you're under or over 18. And your conversations with Mojo, including the directions, paths and plans it builds with you, and which of the job cards you tap between when it deals them — so you can pick up where you left off. We never ask for your name or your date of birth. If you tapped the wrong age when you started, you can change it: open Your record, then Manage my data.

We also keep dates — when you signed up, when you last used it — and counts: how much of the AI your account uses each day, how many directions and paths you've opened, how many steps are on your plan. Numbers about your account, never the words themselves. The first keeps Mojo free; the rest is how we tell which parts work without anybody reading anything. Server logs never contain what you wrote.

We keep all of it for as long as you have an account. Deleting it is two taps and it's below.

Why we're allowed to

The law asks us to name a reason. Ours is that you asked to use Mojo and it can't work without remembering you — a “contract”, in the jargon. For a research session we rely on your consent instead, which you can take back at any time.

How old you need to be

Mojo is for people aged 16 and over. We don't check — we take your word for it — but if we find out someone younger has signed up we delete the account. If you're a parent and that's happened, email us and we'll do it straight away.

Getting a place

Mojo is being tested with a small group, so you ask for a place and a person decides. For that we keep your email and the short note you write about why you'd like to try it — nothing else, not your name or your school. Applications we haven't acted on are deleted within 12 months.

Your conversations are yours

What you tell Mojo is private to your account. No other user sees it, and no parent sees it — there's no way for anyone to be shown your conversations, and no parent dashboard.

Could we read them? Technically yes — we run the database. We don't. If we ever wanted to, we'd ask you first, and you could say no without it changing anything.

The one exception is feedback. If you send us feedback with a screenshot, and the screenshot shows part of a conversation, we'll see that part.

Who else your data reaches

Four companies, each doing one job. Each one works under a contract that limits it to that job. No advertisers or trackers anywhere.

Anthropic

Mojo's conversation runs on Anthropic's Claude model, so what you type is sent to Anthropic — a US company — to generate the reply, along with whether you're under 18 so it knows to take care. Never your email. When Mojo looks something up, the search terms — which it writes from your conversation — go through Anthropic's search tool too.

Anthropic's terms for businesses like us, as we read them on 10 September 2026:

• They may not use what you send to train their AI models. That is written into their commercial terms.
• They delete what's sent, and the replies, within 30 days.
• The exception: if their automated safety systems flag a conversation as breaking their rules, they may keep it for up to two years. A careers conversation shouldn't trip that, but we can't promise it never will.
• Transfers to the US are covered by Anthropic's data processing agreement, which uses the standard clauses UK law requires.

Their terms can change. We re-read them and update the date above when we do; their retention policy is public if you want to check for yourself.

Render

Hosts Mojo and its database, on servers in Frankfurt, Germany. The database is encrypted on disk, and so are its backups.

Resend

Sends your sign-in codes, so it sees your email address. Feedback you send from inside Mojo goes by email too — the note you write, and a screenshot if you attach one. Nothing else about your conversations passes through it. Resend is a US company.

Google

If you fill in a research consent form, those answers go to a Google spreadsheet. Feedback and consent copies land in our inbox, which is also Google.

Never for advertising. Never sold.

We will not sell your data, share it with advertisers, or use it to target anything at you. Nobody gets to profile you from what you tell Mojo.

If Mojo is ever sold, sponsored, or run by someone else, your data does not go with it unless you say yes first. If you say no, or don't answer, it's deleted before the handover.

If you've agreed to a research session

The form asks for a first name, the email you'll sign up with, and — if a parent is signing — their name and email. That record lives outside your Mojo account, in a spreadsheet and an inbox, because it has to outlast the account to be worth having. So deleting your account doesn't delete it: email us and we'll remove it. You can withdraw at any point without giving a reason.

How Mojo works under the hood

When Mojo needs real facts about a job — pay, training, who employs people — it can search the web, but only eleven fixed sites: government careers and apprenticeship services, UCAS and other university sites, the Office for National Statistics, and a few job boards. It can't read anything else. While you're working out directions it only looks something up to check a fact it's about to tell you, never to go researching instead of getting to know you.

Deleting everything

Whenever you like. Open Your record — the button at the top of the screen, or the panel already beside your conversation — then Manage my data → Delete all my data. It's gone from the live database immediately. Render keeps backups for seven days in case of a disaster, so after that it's gone everywhere. We never restore one of those to look at anything. The only thing it doesn't reach is a research consent record, if you gave one; email us for that.

If you'd rather keep your account and just wipe the slate, Start again is in the same place. It clears everything you and Mojo have built together and keeps your email, your age and your sign-in.

Your rights

You can ask for a copy of everything we hold about you, ask us to correct it, or ask us to delete it — email us and we'll do it within a month, usually much faster. If you think we've got something wrong and we haven't put it right, you can complain to the UK regulator, the Information Commissioner's Office, at ico.org.uk.

Mojo isn't a crisis service

Mojo helps with careers — it's not a substitute for professional support. If you're struggling, these people are there any time:

• Emergency: 999
• Samaritans: 116 123
• Childline: 0800 1111
• Shout: Text SHOUT to 85258